Tania I Cruz Case Analysis 1 worms new-fashioned Job 1. Why do you think change by reversal was let go? How does reinforcement theory take to this lieu? twist around was let go because he failed to lead according to the organizations culture. He also failed to progress effectively his plans to his head and his co workers. The reinforcement theory comes from E.L. Thorndike. assent to Blanchard and Thacker (2007), Thorndike stated that manner which results in pleasant experiences tends to be perennial while behavior that results in unpleasant experiences does not. (p.69) In this case, worms behavior resulted in an unpleasant experience (loosing his job). We stop draw the conclusion that Rick will not recap the same mistake of not communicating his plans effectively with his boss and coworkers. Another point expense mentioning is that Ricks behavior was punished and not reinforced. According to Blanchard and Thacker (2007), behavior i s punished when it results in something undesirable happening to the individual. (p.70) tear down though Val told Rick that letting him go had nothing to do with his job it is unmistakable that it was considering the commotion that his actions ca utilize. This is made clear in the last clip of the case where Rick thinks to himself Welcome to the current world.
2. Explain Rosie and Walters answer to Ricks computer in foothold of resistance to change? How might Rick have used the concepts in this chapter to approach the computer situation so as to gain acceptance? Rosie and Walters reaction is related to commencement motivation to learn. These individuals are profic ient in their old methods and mat that ther! e is no need to change. Additionally, they did not have the requisite KSAs to learn the new system and the acquisition environment did not permit learning to occur resulting in resistance. In this case, comrade support was the major cause of this resistance. The case mentions that the managers excluded Rick from inner discussion...If you want to get a ample essay, order it on our website: OrderEssay.net
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