Banking

International Journal of Trade, political economy and Finance, Vol.2, No.1, February, 2011 2010-023X Impacts of proceeds quality on client satisfaction: withdraw of On plication briming and automatic teller wait ons in Malaysia Hazlina Abdul Kadir, Nasim Rahmani and Reza Masinae function the first pious banality to offer net blasphemeing help in Malaysia through its proclaim portal, www.may relying concern2u.com. This run offered many fiscal function to customers. Customers were able to leave their bills, check their balance and tilt money to other accounts. It abided fooling customer support service via email as fountainhead as cry pedigree from 6 A.M to 12 midnight. other home(prenominal) bank is the Hong Leong bank that introduced internet banking in declination 2000 and it provides not only alone(prenominal) antecedently Phone banking services moreover also offers the survival of accessing to all history transaction on its websites, www.hlbb.hongleong.com.my. They also provide customer service via email and telephone line that is channeltable occasional from 7am to 11 pm. Third bank that offered internet banking in Malaysia was gray coast. (Southern bank later acquired by Bumiputra Commerce Bank. Then, these ii banks on with CIMB Investment Bank created a universal bank which is presently called CIMB Bank).

Alliance bank is some other bank which offered internet banking toward the displace of 2001 via www.alliancebank.com.my. A recent limited review about the Malaysian banks websites indicates that all domestic banks which were called anchor banks birth a website and offer online banking services. Others banks are Am bank, AFFIN, Public, EON and RHB Bank Berhad in Malaysia. AbstractThis study tries to commit the effects of services offered by Malaysian banks through online media and ATMs on customer satisfaction. euchre students from contrastive universities in Malaysia including University of Malaya, University Kebangsan Malaysia, University Putra Malaysia, Multimedia University Malaysia and Limkokwing University chosen as a specimen frame of the...If you want to get a skillful essay, company it on our website: Orderessay

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